SHIPPING & PAYMENTS
We are immensely proud to be a company that delivers free shipments to over 200 countries in the world. Our foremost priority is to sell products that are high-quality and bring great value to our customers. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
What are the shipping charges?
We provide free shipment to over 200 countries around the globe. The international shipping can, however, be delayed in case of a countrywide crisis at the destination country or any other such event.
Do you ship worldwide?
We provide free shipment to more than 200 countries around the globe. However, there are a few areas we can't ship to due to logistics issues. If you happen to be situated in one of those areas, we will get in touch with you.
How do international duties and taxes work?
The customs and the taxes are paid by the customer, and we are not responsible for any other charges once the shipment has been dispatched. Unfortunately, we have no jurisdiction over custom duty or taxes, and hence these costs are not indicated at the time of purchase.
How long will it take for the ordered products to be received?
We normally take 2-5 days for processing each order. We will deliver your order within 10-30 business days, but this highly depends on where you are located. Sometimes, it may draw more time and effort to get the shipment relying upon availability.
International deliveries also depend on a number of factors inducing political, economic conditions, etc.
These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, when your order is shipped, you will receive an email which will have all the tracking information required to track your order. In case you do not receive any such email within five days of the order confirmation, feel free to get in touch with us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Why are my items shipped separately?
Products sourced from various vendors are often shipped separately to ensure that there is no delay in fulfilling your requested order. We ensure that you will receive your complete order within the time communicated to you. There are no hidden charges on partial shipment.
My order is delayed. What should I do?
We're sorry for the delayed order. Please follow the following steps to get to know the status of your order.
By entering your tracking number on our tracking portal, you can follow its progress. If the status has not changed in a while, please get in touch with our Customer Support Team.
You can reach our team 24/7 at support@streetstylekj.com; our customer support team will assist you anytime.
I discovered that the shipping seal is broken. What am I supposed to do?
You should refuse to accept a package with a broken seal. However, if you have received and opened a damaged or manipulated package, please contact us instantly.
Is it safe to use my credit/debit card on streetstylekj.com?
It is guaranteed that Street Style KJ employs the highest standards of security accessible on the net to guarantee that your shopping experience is private, sheltered, and secure. Your bank will immediately authorize the credit card transaction without passing any data to us and we don't hold your financial data.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
What is Street Style KJ’s cancellation policy
You can cancel an order within 12 hours of order confirmation. Once the packaging and the shipping process starts, you will not be able to cancel the order. This also involves products that are bought on sale. Any sum paid will be credited back using the same payment method that was used to make the payment.
How do I cancel my order
You should be signed into your Street Style KJ’s account to cancel a request. When you are signed in, tap on the 'My Orders' segment under the 'My Account' link and after that select the order you need to cancel.
Return Policy
If your product is damaged or defective or is incomplete when it reaches you, then tell us within the corresponding return window. Your product may be eligible for a refund, or it can be replaced with a new product depending on the item's category and condition.
A return can be requested if:
- The item is unused, unworn, unwashed and with no blemishes.
- It is possible to try on fashion products to see if they fit and are still deemed unused.
*If an article is returned to us and it doesn’t meet the above-mentioned criteria, then we claim all authority to send it back to you.
Refund Policy
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If your order is not shipped within the given time that is mentioned on the product page, then you can request a refund (for example 45 days of delivery excluding 2-5 processing days).
- If you received a wrong delivery, you could demand a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*if your refund request is approved then expect your refund in 14 business days.
We do not issue the refund if:
- Your order is delayed due to a factor that is controlled by you. For example, wrong mailing address, incomplete personal information, etc.
- Your order did not arrive due to exceptional circumstances outside the control of StreetstyleKJ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://streetstylekj.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If you want to get your product exchanged for a different size or any other reason that is genuine, you must get in touch with us first, and we will direct you through the steps. Kindly don't send your item back to us without prior approval.
If you have received the right product and you want to order a new product, then we are not responsible for adjusting the shipping charges. You are required to pay the shipping fee for the exchange.
The briefcase looks good, the threads do not stick out anywhere, nothing is torn, does not smell. Came quickly, two weeks before yekaterinburg, with the store did not communicate Locks, of course, not very, when opened behind and in front of the zipper parted (immediately were such), unbuttoned difficult, but i hope after a while it will be better (if not disperse of course)) About strength and how it will look after a while i will write in a week 2-3, while i put 4
In nsc came in 26 days
In general, not a bad backpack, sewn well, the colors are saturated, but thin for school
Very good material and very good quality, in it comes many things that can bear very well.
To odessa in 15 days! Backpack norms, the fabric is dense pleasant to the touch. It seems to sew well, the threads do not stick out. Backpack soft, without inner seal!
Good quality and color accuracy.
Quickly sent. Well, not exactly as in the photo. My daughter liked it and then all the hood.
It's very nice, although a little small, my mistake because i didn't read the measurements when i asked for it
The parcel is happy. Let's see how it will be in the sock and so everything is fine.
Backpack in excellent condition, the color is not much darker than sem in the photo but it's not critical, the pockets are enough (7), roomy, the inscription is not much different, but it's not critical, ordered 15.08 05.09 came, the producer I recommend!
Nice backpack. thanks.
A good backpack came quickly, the quality of 3-4/5 will not get wet if it rains
Good briefcase, many pockets inside, waterproof, but only pink part. Can be worn as a bag. Ordered somewhere on august 16, arrived on september 3, was packed in 2 packages (1-2 photos). Portfolio satisfied, i like it!
To east kazakhstan delivered in 26 days. Quality is normal. My daughter liked the backpack. I am satisfied with this transaction. That's what i wanted. Thank you.
Order august 12, august 31 already took. The daughter is happy.
Everything is exactly as in the photo. Quality is satisfied.
Very cool backpack
The backpack is much darker than in the photo, but the quality is excellent!
Ordinary backpack, denim, the color is slightly paler than in the photo. Delivered in a couple of weeks
I got in 15 days, the child is happy, took to school.
Delivery of 2,5 weeks to krasnodar, backpack light, roomy
The bag is good, as in the description. The colors are pleasant to the eye, but it is not matte, glitters. Roomy, pockets are on the sides, in the center, on the back and inside. Threads do not stick out, locks are good. Came quickly, the store is polite. Justifies its price.
Excellent, for such money) inside a lot of pockets, everything is thought out, tries easily)
Ok.
Good backpack, locks whole, color as on Photo, delivery fast, to yakutsk 2 weeks, track tracked, store thanks!